Understanding and Reducing Unconscious Bias

Everyone has unconscious biases, at least partially influenced by factors from our background and personal experiences or societal stereotypes. Not understanding unconscious bias can hurt relationships with your peers and team members at work, and in the community you serve. It is important to be aware of and address your own biases by becoming conscious of them so you can reduce them.

To enhance your self-awareness and your learning experience during the session, you are encouraged to take the online assessment before attending, that will be provided to you upon registration. The results are anonymous and will be sent directly to you only. Unless you choose to share them, they will not be seen by any Shafer Leadership Academy Staff, or the session facilitator.

Learning Objectives

Understand two types of Bias: Conscious (Explicit) & Unconscious (Implicit)

Understanding impact of Unconscious Bias in the workplace

Participant identifies their role in Reducing Unconscious Bias

Gain understanding of how Unconscious Biases originate

Learn strategies for reducing Unconscious Bias & Promoting Conscious Inclusion

About Our Facilitator

Thresette (Truh-set-uh) Briggs, is an award-winning Consultant, Certified John Maxwell Speaker, Trainer & Coach, and international contributing Author who is President & Chief Performance Officer of Performance 3, LLC (aka P3). P3 is a national leadership and professional development firm providing a high-performance GPS for leaders who want to perform UP! Through integrated services and products in speaking, training and coaching, leveraging over 80 combined team years’ experience, P3 has helped hundreds of leaders achieve high-performance and partners with companies and industries with 10,000 plus employees and over $20 billion in revenue. Clients include IndyGo, Butler University, a global pharmaceutical products company, IndyGo, CACUBO, and Ball State University.

Thresette has received multiple awards and recognition such as Great Lakes Women’s Business Enterprise Council (WBENC) Award of Distinction, and Starkey Entrepreneurial Woman Finalist. She currently serves in multiple leadership roles such as the executive committee for NAWBO-Indianapolis. Thresette is a featured speaker for international conferences, and is the Inventor of IDS Performance Coaching®, a federally registered service mark.

Also an Associate Faculty for Indiana University Kelley School of Business, Thresette received her Bachelor’s in Business Administration from Wichita State University and her MBA from Indiana Wesleyan University.

Learn helpful tips to get the most out of your LinkedIn profile.

LinkedIn is the world’s number one online social network for business networking purposes. You can genuinely enhance your career, as well as maximize your networking potential through using it to the fullest extent. Whether you are on the job hunt, wanting to gather leads for applicants, reaching out to potential client leads, or networking in your industry, using LinkedIn effectively will help you connect with the right people at the right time.

Learning Objectives

Strategize for effective networking through a social network

Maximizing our profile potential

Using your LinkedIn connections to help catapult you to the next level

About Our Facilitator

Kourtney McCauliff is an experienced Human Resources Director with a demonstrated history of working in HR for over 10 years in a variety of different industries, mostly Hospitality and currently Health Care. She has a focus in Recruiting, Retention, People Development and Employee Engagement. Kourtney is from Michigan but lived in Chicago for 12 years before relocating to Muncie. Since being in Muncie she has worked to be more involved in the community and spending time with her husband and family!

How to Inspire a Winning Team

Attendees will learn the following:

• How to build trust with the team they supervisor as well as with their peers
• Defining what a winning team looks like
• How to identify motivators and de-motivators and how to discover and the unique motivators of each team member
• What are the key factors for staff to work together as a team
• The power of goal setting
• How to inspire individuals to success and understanding that a leaders success is based on creating an environment where their team members can be successful in the work place
• Understanding that work life balance is critical to getting the most out of high performers
• Personal growth is essential to leading winning teams
• How your personal life and passion outside of the workplace influence team connections, priorities etc.
• What customer service have to do with a winning team
• The having fun factor
• How to celebrate and share success

Learning Objectives

Actionable items for personal development (key to being a successful leader)

Actionable items for your team to begin working on

A development plan with goals for your team

About Our Facilitators

Thom Thomas is the current Vice President of Quality at Meridian Health Services in Indiana, he is a project manager and has his Master Black Belt in 6 Sigma.

He has a MA in Counseling from Bradley University in Illinois and a BS from Taylor University in Indiana. He has been recognized as a speaker and author for Quality Improvement. His areas of expertise include performance improvement, program management, clinical management and operations with an emphasis on the development of quality control, productivity, and high-quality staff. In his spare time he enjoys family, woodworking and volunteering at Glad Tidings Church in Muncie, IN

Dr. Ryan Kirk is a Licensed Psychologist and acts as the Director of Psychological Services for Meridian Health Services in Indiana. He works remotely for Meridian from his home in Denver, Colorado. He has also served in roles of managing, supervising, and training within hospitals, school-based mental health programs and in correctional settings.

He is a Doctor of Psychology in Clinical Psychology and received his degree from Adler University in Chicago. He also has a Masters in Social Work from Washington University in St. Louis. He is an avid cyclist, snowboarder and guitarist in his spare time.

Emotional Intelligence

Want to learn key skills to help you become more effective in work and life?

“Emotional Intelligence is so critical to success that it accounts for 60% of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.” (The Emotional Intelligence Quick Book)

Fortunately, Emotional intelligence is not a static factor. One’s emotional intelligence changes over time and can be developed in targeted areas. Understanding and developing emotional intelligence can help enhance success on the job and in life.

Assessing and evaluating emotional intelligence can help establish specific needs for targeted personal and professional development. This, in turn, can lead to dramatic increases in a person’s performance, interaction with other, and leadership potential.

Learning Objectives

Articulate the concept of EQ and its impact in the Workplace

Identify the components and subscales of the EQi-2.0 model

Identify and learn how to apply key emotional competencies

Discuss how High / Low usage of EQ impact us

About Our Facilitator

Susan Rozzi (pronounced Rosey) is the president and owner of Rozzi & Associates. Believing each person has a unique way of leading, Susan strives to make a difference in and through each person she meets. What makes her different is her observant approach and speaking grace with her candor.

Susan focuses on leadership development, emotional intelligence insight and career management programs which can be customized to meet desired outcomes and needs. She uses her strengths in problem-solving, communicating, developing people, activating initiatives, and strategic thinking to create unique solutions for her clients. Each program starts with the premise that great leadership skills are a product of time, practice and focused development.

Rozzi is certified in EQi-2.0 and EQ 360 (emotional intelligence assessment), a Certified Real Colors (temperament assessment) facilitator, and a Certified John C. Maxwell coach, trainer and speaker. She is a member of National Association of Women Business Owners (NAWBO), 2009 graduate of Leadership Hendricks County, and a Board member of the Indiana Leadership Association.

Her most significant leadership achievement has been being married to her husband, Chris, for over 25 years and raising her two children, Sarah and Packard.

Presentation strategies for audience engagement.

With only six seconds to keep a person’s attention, how are you keeping your audience engaged during an hour (or multiple hour) long presentation? In the workplace our audiences are comprised of a wide variety of generations that all value personalized content and in person communication. Although Gen Z and Millennials are our most technologically advanced population yet, 51% of Generation Z value in person communication most (Schawbell 2014). Further adult learning theory tells us that adults want their workshops and education to apply to them directly (Merriam, Caffarella, Baumgartner 2007). How can we tailor our presentations, workshops and information sessions to individuals when it is possible to get similar information online? This presentation will provide best practices, strategies, and tips on how to enhance our interactive engagement in public speaking. Whether it be a training session, classroom, or small group workshop, this presentation will allow opportunities for clear “takeaway’s” that can be utilized immediately, hands-on experience with activities in the session and large group sharing session of best practices for interactive public speaking. In addition, the presentation itself will model best practices for presentation strategies and audience engagement.

Learning Objectives

Attendees will engage in and practice new strategies and activities to utilize in public speaking engagements.

Attendees will learn best practices for interactive presentations.

Attendees will learn how to adapt their own presentation style to fit the needs of today’s audience.

About Our Facilitators

Samantha Martin is Assistant Director for Career Curriculum at the Ball State Career Center. She has her undergraduate and graduate degree in Communication Studies and is pursuing her doctorate in Adult Education. Additionally, she teaches as adjunct faculty at Ball State for the course Communication and Pop Culture. With a passion and talent in developing interactive workshops, Samantha has led the transformation of the Career Center’s campus-wide workshops resulting in an activity toolkit, gamified workshops such as an escape room, and training of graduate students on presentation techniques. She has experience teaching the basic public speaking course at Ball State, implementing training and development for the regional food bank staff and agency partners, and is currently the liaison to the Communication, Media, Fine Arts, and Design students at Ball State.

The Power of the Pause

The “pause” is the most powerful communication tool, yet it is the one we use the least. Simply put, the “pause” is the few moments of silence between listening and talking. However, there is nothing simple about finding that time and using it to its fullest. During this session, we’ll dive in to the reason for the “pause”, learn how to find your “pause”, and give your “pause” the power to stop conflict in its tracks.

Learning Objectives

Practice comprehension in communication – make sure everyone in the conversation is clear on what is being requested.

Find comfort in the silence – learn how to be confident when no one is speaking and avoid filling the quiet gap too quickly.

Respond to take action – use your response to set expectations and follow up to moved action forward.

About Our Facilitator

Kallie Sulanke serves as the Community Engagement Officer for The Community Foundation of Muncie and Delaware County. In her role, Kallie manages all print and online communications for the Foundation. She listens closely to nonprofit organizations and donors in order to tell their stories of collaboration with the Foundation to meet their charitable goals. Kallie has spent her professional career listening to others to help craft strong messages and create action by appropriate audiences.

You Can Be A Board Member

All Aboard: Board Leadership in Motion is a three-hour workshop ideal for individuals who have a desire to serve on a not-for-profit board but want to learn more about what serving as a board member entails, and how to find the potential board opportunity that suits their interests and skill sets.

Learning Objectives

• An understanding of the roles and responsibilities of a not-for-profit board member
• How to determine board opportunities that match interests, skills, & desired level of commitment
• Guidance on how to be an effective board member
• Insight on how to find potential board member opportunities
• Descriptions of board member opportunities currently available in the area

About Our Facilitator

Dave Sternberg is a Senior Partner of the Indianapolis and Ft. Lauderdale based firm of Loring, Sternberg & Associates. His firm provides fundraising and governance consulting services to nonprofits.

He is a member of the faculty at The Center on Philanthropy at Indiana University’s Fund Raising School and a Governance Consultant for BoardSource.

He is the only person in America to hold a position with both organizations.

Your Preferences Make a Difference

Knowing one’s preference can make a difference among family members, relative, volunteer workers and especially with a team of co-workers. One way to view preferences is by taking the Myers Briggs Personality Inventory and spend some time reviewing what ‘your 4 letters’ suggest about you. It is helpful for family members to have a sense of these preferences as they pursue various family activities. It is certainly beneficial for managers of teams to have a sense of their team member’s preferences and deploy various tasks, responsibilities and processes based on these preferences. Participants will take the Myers Briggs and bring their 4 letters to the session with an indication of the strength of their letters. Discussion will be a primary factor in this session and if it is a ‘work team’ info will be gathered prior and the various components of the team will be divided for discussion time.

Learning Objectives

Do you gather info by talking, asking questions or by listening?

When seeking information do you want all 5 senses satisfied or are you quite happy with just one being satisfied?

Are your personal belonging (closets, drawers, office files/desk) orderly or do you prefer a drop it in a pile because I know where it is?

Do you seek harmony and often accommodate others to maintain harmony or does your logic kick in and you roll with a decision with little regard for harmony?

About Our Facilitator

Dr Joe Misiewicz, is the Emeritus Chair of the Department of Telecommunications at Ball State, and in addition to many other accomplishments, served as the President and CEO of the Indiana Broadcasters Association.