The City of Muncie is partnering with Shafer Leadership Academy to offer 3 in-person training courses at the Innovation Connector. These will be lunch and learn type of formats from 11AM – 1PM on each of the confirmed dates. Register today!
Mastering Meetings – November 19th, 2021
Meetings are an inescapable part of conducting business and impacting communities. Yet, despite their essential function, many meetings are poorly run and lead to no actionable result. This session will provide practical tools and engagement ideas for mastering staff meetings and one on one meetings with individual employees.
Public Relations 101 – December 3rd, 2021
Department heads play an important role in local government, and as such, are often asked to publicly represent the City. In this session we will explore the basics of public relations, including how to respond to the press, tips for interacting with the public, and advice on how to handle social media.
Recruiting and Retaining Employees –December 10th, 2021
Hiring (and keeping) employees in the current market is a challenge. In this session we will explore practical tips for posting jobs, interviewing employees, and evaluating candidates. We will also review Gallup’s Q-12 of employee engagement, which outlines the 12 most important aspects to effectively engaging employees. We will also explore the tools and processes available through the City of Muncie’s Human Resources to help with employee recruitment and hiring process.