Virtual Lunch & Learn

IMAGINE, you could have a skill wherein any given conversation with colleagues, clients, or subordinates–you could be keenly aware of, and even experience, their feelings and thoughts.

Sounds like some X-Men-like psychic superpower, right? Well, what if I told you that anyone could have this uncanny ability and use its strength in the workplace!
Emotional intelligence is the capacity to recognize the impact our feelings have on ourselves, tune into the feelings of those around us, manage our emotions and actions, and interact skillfully with the people around us. Studies have shown that those who lead with Emotional Intelligence are better equipped to inspire and mobilize others towards making a positive impact in the world! In this EI session, discuss how emotional intelligence impacts workplace interactions. Explore all 15 competencies and create an action plan to reach your very own EI goals.

Learning Objectives

1. Define and discuss Emotional Intelligence (EI) and its impact
2. Describe the brain science that drives our emotional behavior
3. Identify the triggers that cause us to react
4. Employ techniques/strategies to manage our emotions skillfully
5. Create an action plan to reach our EI goals…YEAH!

This program is ideal for: staff, supervisors, high potentials, managers, and executives

About Our Facilitator

Kayla Coates, Project Coordinator at the Ball State Fishers center, is responsible for meeting external clients and educating them about the university’s programs. These include personal community interest and professional development programs, along with academic programs. In addition to maintaining relationships, she is a certified trainer in BarOn EQ-i Emotional Intelligence assessment, training curriculum, and the Emotional Intelligence Appraisal.

Virtual Workshop 2-Part Series

Session #1:
Wednesday June 23
2:00 PM – 3:30 PM

Session #2:
Thursday June 24
2:00 PM – 3:30 PM

My negotiation training begins with an individualized assessment of conflict preferences. A variety of hands-on exercises help participants develop a personal negotiation style.

Learning Objectives

1. How personal preferences for conflict management align with a preferred negotiation style
2. Ways to analyze a negotiation situation and determine goals and desired outcomes
3. Multiple strategies to plan for negotiations
4. Tactics to manage each stage of the negotiation process

This program is ideal for: This session is appropriate for leaders at all experience levels.

About Our Facilitator

Dr. Carolyn Goerner is passionate about creating confident leaders. Now in her 21st year as a professor at Indiana University-Bloomington’s Kelley School of Business, she’s coached and mentored graduate and undergraduate students in a variety of management and negotiation courses. She has multiple classes published on LinkedIn Learning and her book “The Confident Millennial: 52 Tips for Leadership Success” was published in September 2020. Carolyn’s company, Practical Paradigms, provides in-person and virtual training programs as well as personal and small group coaching. She received her PhD in Management and Human Resources at The Ohio State University. Carolyn lives in Greenwood, Indiana with her husband Peter and their dogs Charlotte and Etta.

Virtual coffee talk

Do you have something on your bucket list that you’ve been wanting to do but haven’t gotten around to it? Maybe it is work related but maybe it’s personal. Many of you have plans to write a book, start a non-profit, plant a garden, take a road trip, etc. and you can never quite seem to get started. Sometimes our projects don’t make it into reality because they don’t seem as important as other people’s projects or they’re not “world changing”. But—what if the best way to change the world is to do that thing on your lists that brings a little more joy into the world? Perhaps it brings you joy. Perhaps your joy will bring others joy. And, perhaps your joy will make you a better leader.

In this session we will take a look how taking on a small (or not so small) project could make the world a little better place to live.

Learning Objectives

1. Learn how to identify perceived obstacles versus real obstacles
2. Stop getting in your own way
3. Pursue accomplishments that bring you joy
4. Develop skills to overcome procrastination and inaction
5. Start accomplishing something you’ve always wanted to do

This program is ideal for: 

• Anyone who has an idea and/or would like to make the world a better place.

About Our Facilitators

Jeff Eads is the Associate Director of Employer Relations and Recruitment Programs at the Ball State Career Center. At work, he helps employers strategize their recruitment efforts and find qualified students to meet hiring needs. Jeff is most satisfied when helping others lean into their potential and achieve their goals. He has done this most often through program development, seminars, and one on one coaching. He recently wrote a reflection guide examining how individuals have developed valuable workplace competencies through ministry activities. A few people may read it and find it helpful. That will make it worth the effort of accomplishing this bucket list item.

Dillon Waggoner is an assistant director at the Ball State Career Center. He facilitates workshops on career and skill development and meets one-on-one with students to help them explore careers, opportunities, and accomplish goals. He’s also a lover of strategy games and fantasy novels and recently published his first card game. He aspires to make more games in the future and to eventually finish writing a novel or two. Dillon’s creative accomplishments have brought joy to himself and to a small number of other humans, which is more than enough to be an amazing thing!

Virtual Lunch & Learn

Meetings are an inescapable part of conducting business and impacting communities. Yet, despite their essential function, many meetings are poorly run and lead to no actionable result.  This virtual lunch & learn will provide practical tools for mastering group meetings.

Learning Objectives

1. Explore the different types of meetings
2. Understand how to build an actionable agenda
3. Learn what to do before the meeting begins
4. Examine the different types of difficult people and how to handle them
5. Discuss how to appropriately conclude a meeting
6. Understand the steps to take after a meeting

About Our Facilitator

Mitch Isaacs was named Shafer Leadership Academy’s Executive Director in May 2015. In this role, he works closely with the organization’s board of directors to fulfill the mission of the organization. He is responsible for creating vision, connecting with stakeholders, administering program offerings and leading the organization in meaningful ways.

Mitch has over a decade of college leadership experience spanning multiple campuses. He graduated from Ball State University in 2002 with a double major in History and Political Science and a minor in Counseling Psychology. Mitch completed his Master’s degree in Student Affairs and Higher Education at Indiana State University. Mitch returned to Ball State in 2005 and spent the next 10 years as a working professional in Higher Education, including five years as the Director of the Excellence in Leadership program, and Coordinator of the Leadership Studies Minor. (complete bio)

Special VIRTUAL program

How do you become a great leader? Practice. Join Mayor Dan Ridenour as he gives you a sneak peek into his daily routine. Mayor Ridenour explains why he feels having a daily routine helps him be a good leader in the community. Participants will have a chance to reflect on how they can build discipline and routine into their daily lives to grow as a leader.

COST: Special Programs are free for SLA Members, $25 non-members, $15 non-profits.  *scholarships are available

About Our Facilitator

Dan Ridenour
Mayor, City of Muncie

Dan Ridenour was elected Mayor after serving four years on the Muncie City Council. Professionally, he comes from 30 years in the banking/finance field. He served as a Regional Manager with three different banks over his career. Dan has also been a very active community volunteer, serving organizations ranging from helping low income seniors with home repairs to preparing five-year-olds for kindergarten at Muncie Community Schools.

Dan Ridenour grew up with a mother who is a retired teacher and his father was a pastor. Dan is the author of three books on credit scoring. He enjoys distance running (completing 17 full and 33 half-marathons), basketball, reading and spending time with his family. Dan and his wife, Sherry, have four children and four grandchildren.

Virtual Workshop 2-Part Series

Session #1:
Wednesday July 28
2:00 PM – 3:30 PM

Session #2:
Thursday July 29
2:00 PM – 3:30 PM

Introverts have amazing strengths, but they can often be overshadowed in a fast-paced society focused on energy and charisma. This session is for everyone- introverts, extroverts, and those wanting to learn more specifically about the world of introverts- close to half of the U.S. population. Whether you are more of a listener, a talker, or somewhere in between, learning about personality preferences can help us become more meaningful communicators.

Learning Objectives

1. Understand the world of introverts and be inspired through clarity, confirmation, and confidence
2. Learn how to own your introversion- discover the strengths and attributes of introverts
3. Discover how to most effectively connect and communicate as an introvert or with an introvert

This program is ideal for: This session is appropriate for leaders at all experience levels.

About Our Facilitator

Eilis (A-lish) Wasserman is a virtual facilitator and coach focused on cultivating confidence and inspiring self-discovery. Eilis recently worked at the Ball State University Career Center, The University of Michigan, and The Muse as a Career Coach and currently has her own career coaching business, Introvert Career Coach, LLC. You may have seen Eilis acting as a digital producer for one of Shafer’s recent virtual program offerings. She currently serves as Shafer Leadership Academy’s Virtual Program Manager where she coordinates virtual programming guiding facilitators to present their best selves.