The Power of the Pause

The Power of the Pause

The “pause” is the most powerful communication tool, yet it is the one we use the least. Simply put, the “pause” is the few moments of silence between listening and talking. However, there is nothing simple about finding that time and using it to its fullest. During this session, we’ll dive in to the reason for the “pause”, learn how to find your “pause”, and give your “pause” the power to stop conflict in its tracks.

Learning Objectives

Practice comprehension in communication – make sure everyone in the conversation is clear on what is being requested.

Find comfort in the silence – learn how to be confident when no one is speaking and avoid filling the quiet gap too quickly.

Respond to take action – use your response to set expectations and follow up to moved action forward.

About Our Facilitator

Kallie Sulanke serves as the Community Engagement Officer for The Community Foundation of Muncie and Delaware County. In her role, Kallie manages all print and online communications for the Foundation. She listens closely to nonprofit organizations and donors in order to tell their stories of collaboration with the Foundation to meet their charitable goals. Kallie has spent her professional career listening to others to help craft strong messages and create action by appropriate audiences.

Make the Most of Your LinkedIn Account

Learn helpful tips to get the most out of your LinkedIn profile.

LinkedIn is the world’s number one online social network for business networking purposes. You can genuinely enhance your career, as well as maximize your networking potential through using it to the fullest extent. Whether you are on the job hunt, wanting to gather leads for applicants, reaching out to potential client leads, or networking in your industry, using LinkedIn effectively will help you connect with the right people at the right time.

Learning Objectives

Strategize for effective networking through a social network

Maximizing our profile potential

Using your LinkedIn connections to help catapult you to the next level

About Our Facilitator

Kourtney McCauliff is an experienced Human Resources Director with a demonstrated history of working in HR for over 10 years in a variety of different industries, mostly Hospitality and currently Health Care. She has a focus in Recruiting, Retention, People Development and Employee Engagement. Kourtney is from Michigan but lived in Chicago for 12 years before relocating to Muncie. Since being in Muncie she has worked to be more involved in the community and spending time with her husband and family!

Your “Interpersonal” Communication

Communication is Key to Success

We often hear “communication is key to success” in the home environment, work environment and social environment. Often when we focus on “interpersonal” communication the focus is on the words we use, but there is much more to interpersonal communication. There is the sender or the source, which is a person, group, or organization that has a meaning it attempts to share. There is the receiver deciphering and interpreting the message along with the ‘medium’ used to send the message. At times there is ‘noise’ which might alter the message. At some point there is ‘feedback’ from the recipient(s) which should help clarify whether the message sent was sent properly. During person to person communication there are nonverbal factors like body language, verbal cues, voice pitch, tone and rate of speech. This session encourages participants to consider their interpersonal style, to assess if there are differences with their style when engaged with co-workers vs. family members vs. close friends vs. acquaintances. It also suggests we have ‘patterns’ that are established with certain people simply because we anticipate either challenges or enjoyment when engaging these individuals with interpersonal communication. The focus will be on vocal communication.

Learning Objectives

Is your ‘interpersonal’ approach similar with family and friends as it is with co-workers and new acquaintances?

Non-verbal is often considered more important than words. Do you have built-in non-verbal gestures with ‘certain’ people or over certain topics?

Listening is also key to solid verbal communication. Do you find you listen differently depending on who it is your engaged in conversation with?

How often do you ‘check’ your voice pitch, tone and rate of speech and if you do are there differences depending on the co-worker, family member or friend?

About Our Facilitator

Dr Joe Misiewicz, is the Emeritus Chair of the Department of Telecommunications at Ball State, and in addition to many other accomplishments, served as the President and CEO of the Indiana Broadcasters Association.

Recognizing Motivation

Person-Centered Motivation

Learn how to motivate different types of employees and ignite workplace enthusiasm, motivation, and engagement.

Create a “person-centered” relationship with your employees that will help create a positive workplace environment where employees demonstrate emotional traits like empathy, enthusiasm, motivation, and resilience.

Learning Objectives

During this session we will:

Learn how to motivate different types of employees
Explore how to create a person-centered relationship
Learn the difference between communication and connection
Learn about the three different types of organizational employee

About Our Facilitator

E. Jake Gamble is the owner of Leadership Support Services, LL., specializing in executive coaching, leadership and performance management, staff development, keynote and conference speaking. Mr. Gamble has taught business courses at the university level for twenty years. He is currently an adjunct business professor for Purdue Fort Wayne (PFW) and Indiana Tech. He is also heavily involved with PFW’s Division of Corporate Training and Leadership Development Certificate Program as a lead trainer. In addition to his corporate work, Mr. Gamble has also provided leadership training and development to staff/faculty at Indiana Tech, Indiana Wesleyan, Ball State University, and Ivy Tech Community College. He has a Master’s of Science in Management from Indiana Wesleyan University and a Professional Credential in Executive Coaching from The (John) Townsend Institute of Leadership and Counseling. In his spare time, Jake enjoys playing the blues and spending time with his two-year old French Bulldog, Frankie.

Developing a Circle of Impact

Crafting Your Influence

There are 4 components of that create a circle of influence: 1) communication, 2) conformity, 3) consistency, and 4) confidence. Communication is the place from which vision gets created. Conformity creates harmony. Consistency produces character. Confidence produces top performance.

During this presentation will explore examples of these principles at work.

Learning Objectives

Define and evaluate the message you want to communicate
Examine if you the squeaky wheel principle
Understand the relationship between confidence and performance
Examine how consistency creates efficiency
Explore what your circle of influence look like and how you can make it stronger

About Our Facilitator

Derek Vrablic is a former Marine with a diverse range of experiences. Derek has worked in trades as an electrician, served public safety as a paramedic and is the current co-owner of The Java Bean Cafe in Decatur IN.

Derek believes leadership resembles a pebble being thrown into a lake – we create ripples. Those ripples form a circle of influence that touches the shoreline.