Event Type : Workshop

Virtual 2-Part Series

Session #1:
Wednesday, June 21
2:00 PM – 3:30 PM

Session #2:
Thursday, June 22
2:00 PM – 3:30 PM

According to a Korn Ferry survey, nearly two-thirds of professionals say their stress levels at work are higher than they were five years ago. As a leader, what brings you the most stress? Do you begin to consider all the possibilities of what might happen in the future — in three minutes, three months, three years? Learn a few practical tools to discover, name and diffuse your leadership anxiety.

Learning Objectives

1. Understand how emotional intelligence can help or hinder what we are trying to accomplish.
2. Examine the areas in which we lead to identifying stressors.
3. Practice techniques for managing your anxiety in specific situations.

This program is ideal for:  first time supervisors, early career professionals, and leaders at all stages.

About Our Facilitator

Susan Rozzi (pronounced Row Z) is the president and owner of Rozzi & Associates, a leadership and organizational development firm focusing on leadership development, emotional intelligence insight and career management. Susan has a passion for unleashing the potential for greatness in good leaders and believes each person has a unique way of leading. She reminds her clients that great leadership skills are a product of time, practice and focused development. What makes Susan different is her observant approach and ability to speak grace with candor.

Virtual 2-Part Series

Session #1: Inclusivity and DEI 101
Wednesday, July 19
2:00 PM – 3:30 PM

Session #2: Putting ideas into practice and creating action plans and strategy
Thursday, July 20
2:00 PM – 3:30 PM

Are you looking for more ideas on how to be a truly inclusive leader? This session will address best practices in fostering inclusive environments, both at a team and corporate level. There will be a focus on LGBTQ+ inclusivity, neurodivergence, and underrepresented ethnicities but this will encompass welcoming all types of diverse teammates you may have on your team. Help your team feel like they belong and can be themselves under your leadership.

Learning Objectives

1. Reflect on your own identity and assumptions
2. Identify 3 ways to welcome teammates who are different than you
3. Learn about best practices in inclusivity, especially LGBTQ+, neurodivergent, and underrepresented ethnicities, including pronoun usage and accommodating gender transitions.
4. Determine how to establish an Employee Resource Group and the benefits
5. Identify points of entry to help people feel welcome, from onboarding, to communication channels, to team introductions and check-ins.

This program is ideal for:  first time supervisors, early career professionals, and leaders at all stages.

Cost: Free for SLA Members. $250 non-member. $200 nonprofits.

Individuals who are either unemployed or connected with an employer who is unable to pay can request scholarships for any of our programs.

About Our Facilitator

Laura Holt is a queer career coach and leadership consultant who has led workshops and talks about DEI for the past 5 years. She has led multiple LGBTQ+ ERG groups and worked on HR teams for 4 years. She leads and teaches with empathy and vulnerability.

Virtual 2-Part Series

Session #1: 
Wednesday, August 23
2:00 PM – 3:30 PM

Session #2: 
Thursday, August 24
2:00 PM – 3:30 PM

Conflict is any situation in which your concerns or desires differ from those of another person, the demands of the job/project, or the needs of a situation. It causes a giant time-drain and abundant stress. Many try to avoid situations of conflict and others want to ram their way through it. Understanding your default conflict style can show you how to make the most of each situation and use these times of conflict as learning and success opportunities. Resolving conflict is an opportunity to transform a situation into something better, gaining energy, stopping the drainage of time, and maybe even promoting better internal/external relationships.

Learning Objectives

1. Learn five conflict styles: competing, collaborating, compromising, accommodating and avoiding
2. Become more aware of your own conflict style and recognize conflict styles of others
3. Assess conflict situations – what’s causing stress, time drain, energy drain – in the situation
4. Identify the impact of your conflict style on time and stress management
5. Practice using a 7-Step Model for Conflict Resolution, gaining back energy and time while resolving the conflict

This program is ideal for:  anyone

Cost: Free for SLA Members. $250 non-member. $200 nonprofits.

Individuals who are either unemployed or connected with an employer who is unable to pay can request scholarships for any of our programs.

About Our Facilitator

Susan Rozzi (pronounced Row Z) is the president and owner of Rozzi & Associates, a leadership and organizational development firm focusing on leadership development, emotional intelligence insight and career management. Susan has a passion for unleashing the potential for greatness in good leaders and believes each person has a unique way of leading. She reminds her clients that great leadership skills are a product of time, practice and focused development. What makes Susan different is her observant approach and ability to speak grace with candor.

Virtual 2-Part Series

Session #1: 
Wednesday, September 27
2:00 PM – 3:30 PM

Session #2: 
Thursday, September 28
2:00 PM – 3:30 PM

We are all in the business of “customer service,” no matter what our role, our organization, or our industry. So what does it mean to provide “firefly” service? This workshop explores the impact of going above and beyond, and offers practical strategies for participants to gain, and retain, a loyal client and employee base.

Learning Objectives

1. Participants will understand how they are in the business of customer service
2. Participants will understand the concept of “firefly service”
3. Participants will learn strategies for going above and beyond, and will understand how the “little” things go a long way

This program is ideal for:  anyone

Cost: Free for SLA Members. $250 non-member. $200 nonprofits.

Individuals who are either unemployed or connected with an employer who is unable to pay can request scholarships for any of our programs.

About Our Facilitator

Erika Petrelli Bayh has been in people-development for more than 25 years, currently as The Leadership Program’s Senior Vice President of Leadership Development (& self-declared Minister of Mischief). She worked at the helm of Leadership’s central programming for more than a decade, overseeing its largest expansion, and now trains key leadership skills to professionals across the country—as a keynote speaker and featured presenter at conferences, a trainer and coach within organizations, and a leadership-whisperer to individuals. She also blogs regularly and wrote an interactive journal, On Wings & Whimsy: Finding the Extraordinary Within the Ordinary, available on Amazon. Whether from a conference stage, behind a pen, or in one-on-one conversation, the legacy Erika strives to create daily is to be the runway upon which others take flight.